05 September 2008








trade
testimonials
  1. Does my car have to be 1 lady owner?
  2. How do I place an advert?
  3. When will my advert appear on the site?
  4. How do I write a good advert?
  5. How can I attach my photos?
  6. Can I edit my advert after it has gone live, if so how?
  7. My vehicle is now sold, how do I remove it from the site?
  8. Can I include more than one photo on the site?
  9. Should I carry out a car data check before I advertise my car?
  10. At what price shall I advertise my car?
  11. How do I pay for my advert?
  12. How do I change my password? Integrate this with 19 decide if garage or showroom
  13. What methods of payment should I take once my car is sold?
  14. How can I recommend a friend whilst on your site?
  15. How do I save my searches?
  16. How do I empty my garage?
  17. Why would I want to use my garage?
  18. Why would I want to bid on a car I have not seen?

Does my car have to be 1 lady owner?
No, 1 Lady Owner is just the name of the website. Therefore any car regardless of the number of owners can be advertised for sale. If your car is a one lady owner car you should click on the 1 lady owner icon when you place your advert.

How do I place an advert?
It is simple. First, you need to fill in a short registration form, and then with the help of the toolbar you will be able to select your specific car. There is a printable spec sheet to help you create the best advert for you to sell your vehicle

When will my advert appear on the site?
Once your credit/debit card has been approved your advert will appear almost immediately

How do I write a good advert?
You will need to have the registration document, some history of the vehicle. We have included a spec sheet that you can print off. You can use it to help you make an advert to be proud of. Make sure you list all your car’s benefits and history. Take time making sure that the specification is correct and that you have included all the key points e.g. leather interior, manual or automatic, electric windows etc.

How can I attach my photos?
On the ‘place the advert’ page press ‘browse’ then attach photos.

Can I edit my advert after it has gone live, if so how?
Yes. You can edit your advert at any time. Go into your showroom, enter your advert and select ‘edit advert’. When you have completed your changes simply select ‘update advert’

My vehicle is now sold, how do I remove it from the site?
Log on and go into your showroom. Select the advert you want to delete and select ‘vehicle now sold’. This will remove the advert from the site.

Can I include more than one photo on the site?
Yes. You can select up to five pictures; these will automatically resize for the web site.

Should I carry out a car data check before I advertise my car?
We advise this for the potential buyer’s piece of mind. This can be done through the site by clicking on HPI link. It can only be seen as positive and up front for potential buyers

At what price shall I advertise my car?
We offer the option of a link with Glasses Guide. This is the industry leader of car pricing used in the motor trade, but it can only be a guide to values. Remember if your car is of a high spec then it will be worth more than one of a low spec. You could have a look on the web site to see what others are charging for similar vehicles. If the car is too expensive it will not sell.

How do I pay for my advert?
You can pay using any major credit or debit card. All payments go through HSBC. The site is secure and nobody other than the bank has access to your card details

How do I change my password? Integrate this with 19 decide if garage or showroom
Log on as usual, go into garage and select change.

What methods of payment should I take once my car is sold?
You should never release your car until you have received the payment in full and the funds have been cleared. All cleared funds should be verified with the issuing bank to make sure drafts are genuine.

How can I recommend a friend whilst on your site?
You will be able to recommend a friend by simply selecting the car and click ‘email to a friend’. Enter their email address and the information on the advert will be sent to them.

How do I save my searches?
In order to save your searches you will need to register as a user. Then you will be able to view the stock and save cars in your own garage. These can be viewed at any time by logging onto the site.

How do I empty my garage?
Enter garage and select delete for each advert you want to remove.

Why would I want to use my garage?
A garage can be used for references. It is a good way for narrowing down previous searches.

Why would I want to bid on a car I have not seen?
Placing a bid is not legally binding. It could be a benefit to you because you get to know the price of the car before travelling This facility benefits buyers and sellers but should not abused by placing unrealistic bids.